Financial Aid Counselor
Financial aid counselors provide guidance and advice to students and parents concerning financial aid assistance. They evaluate the financial needs of students from a variety of sources. Counselors award financial aid funding according to federal, state and institutional regulations and guidelines. Other duties assigned.
- Counsels and advises students, parents and others about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning and individualizes information to the particular needs and situation of the student.
- Collects and/or analyzes financial data on students to determine aid eligibility and make awards within federal and/or institutional guidelines.
- Utilizes and updates a database and processes applications for financial aid received from students.
- Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need, or dependency status as exceptions to the prescribed process.
- Answers questions, inquiries, or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
- Determines eligibility for federal, state, university and other aid programs in accordance with all applicable laws, regulations, policies, guidelines and other governing criteria.
- Accomplishes required verification of the accuracy of financial data and other detailed information submitted by students and families.
- Analyzes various system-generated reports such as grades and enrollment status or award status to verify continued Satisfactory Academic Progress (SAP) compliance and eligibility of students receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend the situation.
Knowledge, Skills and Abilities:
- Knowledge of government, state and/or institutional rules, regulations, guidelines, and procedures for awarding of financial aid.
- Financial Aid Counselors require a Bachelor's degree in Business, Accounting, Public Administration, Humanities or other related field preferred.
- Must not be in Default or Overpayment of any federally Funded Title IV loans.
- 3-5 years of prior experience in financial aid, student counseling, or related experience preferred
- Strong customer service skills and experience preferred.
- Proficient in MS Office
- Ability to communicate effectively and efficiently in both written and verbal communication.
- Attention to details, sense of urgency and confidentiality a must.