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Business Leadership: Customer Relationship Management Concentration

College of Professional Studies

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a storeowner greets a customer at the point of sale

Bachelor of Science in Business Leadership: Customer Relationship Management Concentration

The Customer Relationship Management concentration is part of the online Business Leadership program (previously Organizational Leadership). This concentration puts the importance of customer care into a real-world perspective. The courses bring different aspects of the customer experience into focus, thereby leading service to the forefront of the business.

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Course Requirements


Online - 128 semester hours. All courses are 3 credit hours unless otherwise noted.

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