Business Leadership: Customer Relationship Management Concentration
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Bachelor of Science in Business Leadership: Customer Relationship Management Concentration
The Customer Relationship Management concentration is part of the online Business Leadership program (previously Organizational Leadership). This concentration puts the importance of customer care into a real-world perspective. The courses bring different aspects of the customer experience into focus, thereby leading service to the forefront of the business.
Online - 128 semester hours. All courses are 3 credit hours unless otherwise noted.
A. General Education Core Requirements – 30 semester hours**
B. Program Core – 4 semester hours**
C. Major Requirements – 27 semester hours**
D. Additional courses for the Customer Relationship Management Track** –18 semester hours
E. Elective Courses - 49 credit hours
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