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Customer Relationship Management Certificate (Undergraduate)

College of Professional Studies

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Customer Relationship Management Certificate (Undergraduate)

An Undergraduate Certificate in Customer Relationship Management puts the importance of customer care into a real-world perspective. All classes are taken online and Bethel University College of Professional Studies offers undergraduate certificate programs in six concentration areas. Certificate programs are a quick, affordable way to advance skills in a specific field.

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Course Requirements

Curriculum

Certificate programs require one college-level English course and 18 college credit hours as outlined below. Credits earned in the undergraduate certificate program can transfer into a bachelor’s degree in the College of Professional Studies.

MOD 2150 Business Communications

CRM 3500 Customer Relationship Management

CRM 3800 Customer Service

CRM 4200 Services Management

OL 4300 Consumers & Marketing

CRM 4600 Services Marketing

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Meet the Faculty and Staff

Please feel free to reach out to any of our faculty or staff with questions. We're here to help.

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