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Night/Weekend Circulation Assistant

The Night/Weekend Circulation Assistant performs duties related to circulation and reference services; answers technology questions; monitors student behavior; recognizes and responds to user information needs using appropriate resources; performs routine clerical duties related to the operation of the library; closes the library on nights and weekends and performs other duties as assigned.

Principal Accountabilities/Responsibilities:

  • Performs duties relating to technical services, circulation, and reference.
  • Assists students and faculty in the location of resources.
  • Assists in maintaining the appearance of the library.
  • Monitors and troubleshoots copiers and VendPrint Interface.
  • Answers routine inquiries and refers patrons to professional librarians as needed.
  • Instructs patrons in how to access references sources and electronic resources.
  • Oversees closing procedures and ensures building is empty and secure at closing.
  • Maintains an atmosphere conducive to study and research.
  • Takes action to deal with disruptive or problem patrons, working with Security as necessary.
  • Tracks library statistics as required.

Minimum Qualifications:

Must have High school diploma or equivalent with 1-2 years customer service experience. Bachelor’s degree with 3-5 years of customer service experience preferred.

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